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FAQ

What is quality of your peptides?

We demand 98% or more purity for each product, every batch we get from manufacturer is normally delivered with HPLC and MS test results as a proof of quality, we always upload these and keep up to date on our website so you can check exact figures before purchasing.

What is procedure to obtain custom formula peptides?

Please send us email with exact requirements, keep in mind that minum amount for customs made peptides is 100 vials and expect to wait 2-3 weeks before your order is shipped.

Will you supply me with labels and packaging for my custom product?

No, please undertand we are not label printing company.

Is there any country you do not ship to?

We can ship to any country of the world.

Am i guaranteed to receive my order in a timely manner?

We take this one seriously, we guarantee that your order will be delivered or your money back.
Please see shipping policy page for more information.

What are payment options ?

We accept cards for regular orders and bank transfer for wholesale and customs orders.

Do you accept returns?

No, but refunds can ge granted if there is proof of quality issues.

Can you give advice for best practices on peptide testing?

We do not provide any type of guidelines or suggestions regarding reconstitution of peptides or their application to your research. we will only be able to answer emails related to sales, quality and delivery questions.